Frequently Asked Questions
Where are you located?
Kern Brothers Drive, Kirwan Townsville 4817
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Do I have to book in?
Yes. Bookings are essential. We have limited spaces thus require bookings to be made and paid for in advance. Bookings can be made in advance. Please do not come to the studio without a booking.
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What is your cancellation policy?
If you can no longer attend a class please cancel your booking as soon as possible, via text message at least 2 hours in advance. Any no-shows or late cancellations will forfeit the class fees.
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What is your refund policy?
We do not offer refunds or exchanges.
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Do I need to bring my own mat or other equipment?
All yoga support equipment (mats, bolsters, blocks, straps, eye pillows) are provided, however you are welcome to bring your own. All props are for sale in the studio if you wish to purchase your own for use.
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Will I be able to join in if I am late?
No. Please arrive no earlier than 15 mins before your class and no later than 5 mins prior.
Late entry will not be possible as we lock the studio door.
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Do you offer private /special group yoga, sound healing, or other events?
Yes. Please contact Kyrani via phone 0412 664 303.
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I have never done yoga before, can I still attend?
Absolutely. All of our practices are suitable for beginners so if you’ve never done yoga before you are welcome to join in any that sparks your interest. Just let the teacher know that you’re new and we’ll make sure that you get the support you need to have a great experience.
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What do I wear to class?
We suggest that you wear something comfortable that you can easily move in. If you are coming along to a float session, please wear swimwear, and have a towel as well.
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What should I bring to the session?
If you have your own yoga mat, bolsters and blocks then you are welcome to bring them. If you don’t that’s ok, we have some you can borrow. If you are coming for a pool session you’ll also need a towel. And don’t forget a bottle of water. We have a filtered water at the studio if you need a refill.
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If you have any more questions please send an enquiry contact form via email, or send a text to Kyrani 0412 664 303.