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 Terms and Conditions

Thank you for your interest in our offerings! The retreats, classes, workshops and any other offerings you may attend are subject to the following terms and conditions.
1. Terms of agreement(a) By booking and attending any offering/s with Kyrani Bastian, and or any teachers, facilitators assisting, you are agreeing to comply with and be bound by the following terms and conditions.(b) The term ‘Kyrani' or ' or 'us' or 'we' refers to the owner(s) of the company and it's teachers and facilitators The term 'you' or 'I' refers to the student or guest or user or viewer of our website and/or services. The terms 'class' 'offering' 'workshop' 'session' 'retreat'  'program' or 'holiday' refers to all aspects of the services on offer, to include, but not be limited to, the classes, accommodation and activities where applicable.

2. Booking procedure.. On making any booking and upon any attendance with us, each person accepts the terms of these booking conditions. On submitting your booking and accepting the terms and conditions, Your place is not confirmed until the payment has been received, initial deposit and payment in full by due date/s. If the balance price of your retreat is not paid in time, we reserve the right to cancel your retreat and retain your deposit. all payments are non-refundable. This includes deposit, remaining and full payments. A refund will only be issued if the retreat is fully booked and someone else can fill your space in a timely manner. A refund in this case is minus a cancellation fee of 50%. Any monies owed in this case will be paid to you within one month after the end date of the activity booked. We reserve the right to increase the price of the offering/s, cancel any offerings at any times deemed necessary, including low attendance.  Once you have made your booking and paid your deposit these price changes will not apply to you.
any, including optional trips and treatments booked locally are not our responsibility and are at your own risk and cost.

3. Cancellation policy As stated all payments are non-refundable. For this reason we strongly recommend that you take out travel insurance to cover you in the event of any need to cancel. Once the offering has commenced, no refund or part refund or unused portion of your payment will be repaid in the event of cancellation by you. In the very unlikely event that the retreat is cancelled by either party, there will be no refund or compensation available from us for your flight costs, transfers and other associated costs.(d) We reserve the right in any circumstances to cancel any offering/s, in which case we will offer a refund in full of all monies paid (unless the reason for cancellation is force majeure. Compensation will not be paid if we are forced to cancel or in any way change your holiday due to war, threat of war, invasion, riot, civil war, strike, rebellion, revolution, industrial dispute, terrorist activity, infectious disease/ epidemic, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure. We reserve the right to charge a cancellation fee if a guest decides to cancel a retreat for any reason. It is not possible at any stage to transfer your booking to another retreat or service.

4. Changes to offering/s It is very unlikely that we will have to make any changes however arrangements are often made many months in advance and changes may have to be made. We reserve the right to, within reason, change any information advertised at any time, to include, but not be limited to, dates, times, timetable, location, accommodation, yoga teachers, healers, massage therapists and prices. We will advise you of any changes at the earliest possible date and aim to keep disruption to a minimum.

5. Surcharges(a) Unless stated otherwise, transportation costs to include, but not be limited to, flights, transfers and taxis, are not included in the price of the retreat. Prices of these are shown as an estimate only and we will not be liable for any differences to what was originally estimated.

6. Insurance and health(a) It is the guest's responsibility to inform the teacher of any injury/medical conditions when booking and before the start of every session. It is advisable that you consult a doctor or physician before attending the retreat to ensure you are sufficiently fit and healthy to undertake yoga classes and any other activity that has been arranged.(b) If you experience any injury or discomfort during any activity organized for you, you must stop immediately and advise the teacher(s) accordingly.(c) Should you be pregnant or are planning to be pregnant at the time of the retreat, please contact us to discuss before booking.(d) We recommend all guests take up full travel insurance to cover medical expenses and personal belongings, and should cover the type of physical exercise that will be undertaken. We hold no responsibility for illness, injury, death or loss or damage to personal belongings at any time (as per the liability waiver in section

7), nor will any compensation be issued in such case.(e) We reserve the right to stop your participation in any activity, at any time, if we conclude that you are physically, mentally or emotionally unable to do so.7. Liability waiver(a) It is a requirement of anyone attending a retreat and/or classes with Kyrani to accept and abide by the following release of liability: 'I understand that, while the utmost care is taken, neither the individual teachers, Kyrani Bastian nor the venue will be liable for any damage or injury resulting from my practice or use of the retreat centre, nor any loss or damage to personal belongings. I understand that classes may be physically strenuous, however unlikely (depending on your fitness level) and I voluntarily participate in them with the knowledge that there is risk of personal injury, property loss or death. I recognize that it is my responsibility to notify the teacher of any illness or injury before the start of every yoga session and I will not perform any posture to the extent of strain or pain. I will notify the teacher before every class should I not want to be physically adjusted. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Kyrani Bastian, her teachers, facilitators or participants for any injury, property loss, or wrongful death, whether caused by negligence or otherwise.'(b) The release of liability statement applies to the duration of all offerings, including retreats, every yoga session or activity you participate in, whether in a group or private setting. If this statement is not accepted, your booking will be terminated and any monies paid in advance will not be refunded.

8. Alcohol / drugs policy(a) Guests should not practice yoga, meditation or healing sessions under the influence of alcohol, drugs, or both, and doing so will result in immediate dismissal from the session, retreat, or both, with no refund being issued.

9. Right to refuse(a) We reserve the right to dismiss or refuse entry to any session or the retreat at any time at the teacher's discretion with no refund being issued, in the event of breach of any of these terms and conditions, or disruptive behavior.

10. Privacy policy(a) We will not pass on your information to any third party or organization outside of Kyrani Bastian  (other than to the venue if required), without your permission. We respect your privacy.(b) We may use your details to inform you of updates about retreats, and any future events. 


11. If travelling internationally passport and visa requirements(a) You are responsible for ensuring that you have a valid passport with sufficient expiry date remaining and any necessary visas or required inoculations or other health requirements.

12. Complaints (a) If you have a problem during your retreat, please inform a member of our team immediately, who will endeavor to put things right. If your complaint cannot be resolved locally, you must advise us in writing on your return. Please note that we cannot guarantee the proportion of male/female in any group, nor be responsible for the individual behaviour of any group member or other guest on your retreat. However most retreats are designed for women, occasionally some men may attend.
 

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